Mr. James Leahy was announced as the Executive Director, Veterans Canteen Service (VCS), Veterans Health Administration (VHA), Department of Veterans Affairs (VA). In this role, he will lead and deliver customer service operations across the VHA enterprise, to include the VCS PatriotStores, PatriotCafés and PatriotBrews. Mr. Leahy leads over 3,000 VCS associates charged with providing the highest level of quality, value and service to our nation’s Veterans, their families, caregivers, volunteers and visitors to VA Medical Centers.
Mr. Leahy most recently served as the Acting Executive Director of Veterans Canteen Service, beginning in March. Prior to that assignment Mr. Leahy served as VCS Chief Operating Officer; Associate Director for Field Operations and Chief Merchandising Officer for VCS Retail Operations. Before joining VCS in 2007, Mr. Leahy spent 22 years in private industry with May Department Stores, Inc., and with Macy’s department stores, holding various management, merchandising, product development and senior positions.
Mr. Leahy is a member of the Leadership VA (LVA) Class of 2008. He also holds professional certifications in Executive Leadership Development from the University of North Carolina and Leadership for a Democratic Society from the Federal Executive Institute, both in 2016.
Congratulations, Mr. Leahy!