- FORT LEE
The Defense Commissary Agency (DeCA) recently announced the winners of its 2020 Best Commissary Awards in virtual ceremonies.
The agency held three separate virtual events — one for the East and Central areas, plus headquarters; one for the European Area and one for the West and Pacific Areas — to celebrate DeCA’s 30th anniversary and to announce the 2020 winners. Attendees included store directors, zone managers, area directors and agency senior leadership.
“2020 was a tough year for all of us, but our store employees once again stepped up to the plate and got the job done,” said Bill Moore, DeCA director and chief executive officer (CEO). “We are so proud and thankful for the hard work, service and commitment you all have shown. Now more than ever, you all have earned these awards.”
HOW IT WORKS
Each of the five awards are determined by store location and size, and four of the awards are named in honor of government officials who protected the commissary benefit and championed quality-of-life issues for the military and their families.
The Director’s Award is won by the best overall large store, regardless of location. DeCA zone managers nominated one store per awards category from their zone.
“It’s an honor to announce awards like these because we cannot understate the service our people render to the greatest customers in the world,” Moore said. “On behalf of the customers you serve, ‘Congratulations on a job well done.’”
CRITERIA FOR SUCCESS
“The criteria for these awards are very stringent, and the competition was steep,” said Rogers Campbell, Store Operations executive director.
Nominations were judged on tangible and intangible qualities such as friendly environment, a well-run store, good work ethic and sense of a cohesive team.
Tangible qualities include: sales; Commissary Customer Service Survey (CCSS) results; organization, cleanliness and visual appeal; safety; accountability; recycling and solid waste diversion; photo portfolio; display contests; special events, and
organization, cleanliness and visual appeal.
“Every associate at these stores should be very proud of their achievements, Campbell said. “You are all winners every day, and we applaud you and your accomplishments.”
The winners are:
- Richard M. Paget Award — United States Best Small Commissary
1st Place – Fort Detrick, Md.
2nd Place – Grand Forks AFB, N.D.
- L. Mendel Rivers Award – Overseas Best Small Commissary
1st Place – Lajes Field, Portugal
2nd Place – Camp Casey, South Korea
- Bill Nichols Award – United States Best Large Commissary
1st Place – NB Port Hueneme, Calif.
2nd Place – Ord Community Commissary, Calif.
- Dan Daniel Award – Overseas Best Large Commissary
1st Place – Camp Humphreys, South Korea
2nd Place – NS Rota, Spain
- Director’s Award – Best Large Commissary Overall
1st Place – MCB Kaneohe Bay, Hawaii
2nd Place – Peterson SFB, Colo.
Edited by Larry Lapka
Commissary associates from Camp Humphreys, South Korea, celebrate their store’s win of the Dan Daniel Award as DeCA’s Overseas Best Large Commissary in the 2020 Best Commissary Awards competition.