DeCA Names Best Commissaries 2021



The Defense Commissary Agency (DeCA) recently announced the winners of its 2020 Best Commissary Awards in virtual ceremonies.


The agency held three separate virtual events — one for the East and Central areas, plus headquarters; one for the European Area and one for the West and Pacific Areas — to celebrate DeCA’s 30th anniversary and to announce the 2020 winners. Attendees included store directors, zone managers, area directors and agency senior leadership.


“2020 was a tough year for all of us, but our store employees once again stepped up to the plate and got the job done,” said Bill Moore, DeCA director and chief executive officer (CEO). “We are so proud and thankful for the hard work, service and commitment you all have shown. Now more than ever, you all have earned these awards.”



Each of the five awards are determined by store location and size, and four of the awards are named in honor of government officials who protected the commissary benefit and championed quality-of-life issues for the military and their families.


The Director’s Award is won by the best overall large store, regardless of location. DeCA zone managers nominated one store per awards category from their zone.


“It’s an honor to announce awards like these because we cannot understate the service our people render to the greatest customers in the world,” Moore said. “On behalf of the customers you serve, ‘Congratulations on a job well done.’”



“The criteria for these awards are very stringent, and the competition was steep,” said Rogers Campbell, Store Operations executive director.


Nominations were judged on tangible and intangible qualities such as friendly environment, a well-run store, good work ethic and sense of a cohesive team.


Tangible qualities include: sales; Commissary Customer Service Survey (CCSS) results; organization, cleanliness and visual appeal; safety; accountability; recycling and solid waste diversion; photo portfolio; display contests; special events, and

organization, cleanliness and visual appeal.


“Every associate at these stores should be very proud of their achievements, Campbell said. “You are all winners every day, and we applaud you and your accomplishments.”



The winners are:


  • Richard M. Paget Award — United States Best Small Commissary

1st Place – Fort Detrick, Md.

2nd Place – Grand Forks AFB, N.D.


  • L. Mendel Rivers Award – Overseas Best Small Commissary

1st Place – Lajes Field, Portugal

2nd Place – Camp Casey, South Korea


  • Bill Nichols Award – United States Best Large Commissary

1st Place – NB Port Hueneme, Calif.

2nd Place – Ord Community Commissary, Calif.


  • Dan Daniel Award – Overseas Best Large Commissary

1st Place – Camp Humphreys, South Korea

2nd Place – NS Rota, Spain


  • Director’s Award – Best Large Commissary Overall

1st Place – MCB Kaneohe Bay, Hawaii

2nd Place – Peterson SFB, Colo.


Source: DeCA

Edited by Larry Lapka



Commissary associates from Camp Humphreys, South Korea, celebrate their store’s win of the Dan Daniel Award as DeCA’s Overseas Best Large Commissary in the 2020 Best Commissary Awards competition.

DeCA Photo

(Camp Humphreys.jpg)

AAFES Express Seminar 2022


May 2-6, 2022
The Rosen Centre Hotel, Orlando, FL

We appreciate your interest in participating as an Exhibitor at the Exchange Express Conference & Expo to be held 2-6, May 2022 at The Rosen Centre Hotel in Orlando, FL.

The Exchange Express Conference is designed to promote product knowledge and provide quality training to all Exchange attendees. The conference will be attended by Exchange associates from Express stores throughout the United States, Europe and Pacific and by product vendors participating in exhibit booths.

Up to 90 Exhibitors will be invited to participate in 10’x20’ exhibit booths.  The Exchange is providing these enlarged exhibit areas with plenty of room for displays and attendees to sit during presentations. Vendors must be on the approved Vendor Invitation List.

More information including hotel information and online registration will be available next week.


All Exchange delegates will attend the Expo at the same time but will rotate through the booths in small groups at designated time intervals. All Expo booths will be in the Grand Ballroom on the 1st floor of the Convention Center of the hotel.

The Expo Booths will be OPEN on Tuesday, Wednesday & Thursday, May 3, 4, & 5, 2022 from 7 AM-6 PM each day. All Exchange delegates will attend the Expo at the same time but will rotate through the booths in small groups of 3-5 people every 20 minutes.


  • Meals for up to two (2) individuals to staff the booth. See registration website for details regarding meals included.
  • Larger than normal booth size 10’ x 20’ pipe & draped space (8′ high Back drape, 8′ high side rails)
  • (8) plastic contour chairs – to allow attendees to sit during your presentations
  • (2) 6′ skirted tables
  • (1) wastebasket
  • (1) 5 AMP Electrical Connection
  • A two-line sign showing Exhibitor’s company name and booth number
  • A company name listing in the attendee materials

COST: $8,950 for Exhibit Package
Payments are due by April 15, 2022 via check, electronic deposit or invoice deduction.

Below is the basic agenda for vendor participation:

EXPO will be OPEN:  **times subject to slight changes**
* Tuesday May 3, 7 AM–6 PM;
* Wednesday May 4, 7 AM–6 PM;
* Thursday May 5, 7 AM–6 PM

EXPO Set Up:
* Monday May 2, Noon – 6 PM

EXPO Tear Down:
* Thursday May 5, 6-9 PM
*Freight pick up ONLY (all displays must be torn down Thursday):  Friday, May 6, 7 –10 AM

NOTE:   sleeping rooms are NOT included in the exhibitor packages. See information below for a discount hotel room rate and booking information for hotel rooms for vendors.

Booth locations will be assigned on a first come, first served basis by the Exchange by mid February. Please note any requests for positions next to other vendors on the Special Instructions section of the registration form. Please review the complete conference information on the Express conference website.

We expect the available registrations to sell out quickly, so, please register early!

PAYMENT OPTIONS:  Payments for booths may be made using one of the following three (3) forms of payment:

  • check/money order in US Funds
  • wire transfer/electronic deposit
  • invoice deduction

Check, Electronic Transfer or Invoice Deduction — Please make payable to: XcelEvents and mail directly to XcelEvents. We will be able to send you an invoice to process the payment.
Payments Must be received No Later Than April 15, 2022. If payment is not received by this date, Vendors will not be allowed to move into their booth and the vendor’s participation may be subject to cancellation.

INVOICE DEDUCTIONS ARE ACCEPTED AS A FORM OF PAYMENT for participation in the Exchange Express Conference.  Vendors must already be a Supplier of Record currently established in the Exchange Payment system.  Vendors must supply their Vendor Code in advance in order to set up the invoice deduction (please provide this code in the Billing information section of your registration). Invoice Deductions will occur by May 30, 2022.

AIR TRAVEL   Vendors will be responsible for their own air travel arrangements to Orlando, Florida at their own expense.

The Rosen Centre Hotel
9840 International Drive
Orlando, FL 32819
Tel: 407-996-9840

The Rosen Centre Hotel has been selected as the host hotel for the conference. Each individual vendor is responsible for making their own hotel reservations— hotel stays are not included in the exhibitor package.

The hotel is offering vendors a special rate of $199/night plus tax (single occupancy) for all vendors participating.  This rate includes
complimentary access to the fitness center
complimentary basic wifi access in guest rooms and public areas
No resort fee
An online booking link will be provided soon.

Thank you!
Erin Heath, CMP
FOR EXCHANGE Worldwide Express Conference 2022
Orlando, Florida
May 2-6, 2022

Tel: 972-712-0035
Mobile: 214-282-6780

DeCA, AAFES Employees Among Top DoD Disabled Workers



Two military resale employees — one each from the Defense Commissary Agency (DeCA) and the Army & Air Force Exchange Service (AAFES) — were among 21federal employees who were recipients of the Outstanding Department of Defense (DoD) Employees and Service Members with Disabilities Award.


This year’s awards mark 41 years of DoD recognizing its employees and service members with disabilities. Every year since October 1981, the Defense Department has honored those who have made significant contributions to its mission and best demonstrate the core values of their respective DoD components.


The Defense Department has set a goal for its agencies that 2 percent of the workforce be made up of people with targeted disabilities, which are considered more serious health conditions.


Among the honorees during the Oct. 7 ceremony — again held virtually from the Pentagon due to pandemic protocols — were DeCA’s John Turner III, assistant commissary officer at the Fort Bragg North, N.C., Commissary, who has since retired, and AAFES’s Mark Stopani, stockroom manager at the Kadena AB, Okinawa, Exchange.


The following are their stories, filled with hard work and dedication to the mission, with the ultimate goal being to fulfill patrons’ needs to the upmost of their abilities,


  • DeCA: John Turner III

“John Turner has made outstanding contributions to DeCA’s mission through his work at the Fort Bragg North Commissary and in the surrounding community,” said Bill Moore, DeCA’s director and chief executive officer (CEO).


“John’s commitment to service has distinguished him as a valuable employee who is deserving of recognition as a DoD Outstanding Disabled Employee of the Year.”


Turner retired from DeCA this summer. He was chosen from five submissions from across the agency to be the nominee.


He began his civil service career in 1983 at Fort Bragg’s main commissary. Between 1986 and 1989, Turner worked at the Army’s Troop Support Agency (TSA) European Commissary Regions at Bremerhaven, Garlstedt and Bamberg in Germany, before returning to Fort Bragg for good in 1989.


“I have worked for the agency for 38 years and nine months and have spent 35 years of that career at the Braggs,” said Turner, referring to his time at Fort Bragg’s North and South commissaries.


“Throughout my career, DeCA has provided a good life for my family,” he stated. “I raised three children, and I have been afforded the opportunity to both work and live in another country.”


Maureen McCarthy, store director at Fort Bragg North, said, “I’ve worked with John at both Bragg stores. We shared an office here when he was the perishable store manager, and I was the semi perishable store manager. You really get to know a person under those close conditions, and I found John to be deeply committed to his family and his profession.


According to Kevin Hennelly, DeCA’s director of equal employment opportunity, Turner is among good company as this year’s DeCA nominee for the honor.


“I have attended the award ceremony at the Pentagon on several occasions,” Hennelly said. “I’m always impressed by the people, like John Turner and the other nominees, who overcame their disabilities and make important contributions to the accomplishment of the mission of the Department.


“When we focus on what these teammates can do for DeCA, both they and the agency benefit by putting their talent to work,” he said, adding that a about 12.26 percent of the DeCA permanent workforce has a reportable disability and 2.28 percent have severe or “targeted” disabilities.


  • AAFES: Mark Stopani

“The Exchange is dedicated to a diverse, inclusive workforce,” said Exchange Director/CEO Tom Shull. “Associates like Mark Stopani make the Exchange stronger and are valuable contributors to our mission of serving the best customers in the world.”


Stopani served his country in the Marine Corps for six years, and has spent the last 18 years continuing his service to the military at the Kadena AB Exchange.


While associates with disabilities may face more challenges in learning new tasks, Stopani advises they focus on what sets them apart.


“Look for your strengths,” Stopani said. “Each individual has something to offer which others cannot.”


That may be as simple as a hobby. Stopani is an avid fisherman and has worked to bulk up the fishing equipment selection at the Kadena Exchange. His efforts and knowledge of the products have moved the Kadena Exchange from 68th in fishing gear sales to second among Exchange stores worldwide.


“Mark is such an asset to our team and can always be depended upon to take the initiative to improve customer service in whatever way he can,” said Kadena Exchange Main Store Manager Flordeliza Payton.


“Whether that’s teaching himself Japanese so he can better communicate with associates and shoppers or tackling the transition to a new inventory management software, Mark is a leader among his peers.”


Stopani is motivated by his passion for serving those who serve. “Because I am prior military, and my dad and brother served as well, I truly enjoy giving back to the military community,” he said. “I strive daily to provide the best customer service I can.”


According to AAFES, about 14 percent of the Exchange workforce includes people with disabilities. About 4 percent of the Exchange’s employees have targeted disabilities.


The Exchange, DoD’s largest retailer, works to recruit, retain and advance people with targeted disabilities. Non-competitive hiring for entry-level positions, providing reasonable accommodations, active community outreach and retaining interns from the Workforce Recruitment Program are all tools available to Exchange managers in hiring those with disabilities.


Sources: DeCA, AAFES

Edited by Larry Lapka




DeCA Photo






AAFES Names Gardner Overseas Region Senior Enlisted Advisor


  • SEMBACH, Germany

On Sept. 1, he Army & Air Force Exchange Service (AAFES) welcomed Army Sgt. Maj. Lemakius Gardner as the senior enlisted advisor for Europe/Southwest Asia/Africa Region.


As the region’s senior enlisted advisor, Gardner is the hub for communication between Exchange leadership, associates, service members and their families.


“I’m very excited to be a part of something so extraordinary,” Gardner said. “I’m looking forward to working with such an incredible organization and being that voice for our service

members and their families.”



Gardner has served in the Army for 20 years, and credits her family’s military experiences for her own passion for serving.


“Seeing how the military positively influenced my aunts and uncles’ lives — it made me want to experience the same thing,” she said. “Joining the Army has been the best decision I

have ever made.”


Her military career includes two deployments in support of Operation Enduring Freedom/Operation New Dawn (OEF/OND).


“The Exchange was there for me when I was deployed,” Gardner said. “As a soldier, they helped to make my living quarters a home away from home by having a lot of the same

goods and services that you would have in the states.


“Now that I’m serving in this position, I get to see how the Exchange makes that support happen.”


While she serves as the Europe/Southwest Asia/Africa Region senior enlisted advisor, Gardner plans to complete her second master’s degree in human resource management, a degree that will compliment her first master’s degree — which is in psychology, and enjoy the travel opportunities being in Germany offers.


“This is a unique assignment,” Gardner said. “I will enjoy everything it has to offer and look forward to the experiences it will add to my military career.”


Source: AAFES

Edited by Larry Lapka

Come Home To Savings!’ Promotion Hits It Big With Customers





The customer-centric “Come Home to Savings!” joint industry promotion, sponsored by the American Logistics Association (ALA) and fully supported by the Defense Commissary Agency (DeCA), has rolled out its first campaign, and the goal was reached: to bring new and lapsed patrons into stores — and to reward loyal customers.




During this first campaign, customers in DeCA’s worldwide network of commissaries were encouraged to shop their local stores amid social media buzz, in-store giveaways, bag stuffers and signs and posters alerting them of the promotion.




Numerous prizes were given to lucky commissary shoppers, including Commissary Gift Cards being awarded to randomly chosen winners.




“The recent ‘Come Home to Savings’-themed contest and ‘Excitement Day’ on Aug. 14 were tremendous demonstrations of ALA’s role and success in fostering partnerships with the military resale system, manufacturers, suppliers, distributors, and media/marketing companies to support this channel and  inspire growth,” noted Christine Roussey, principal, Retail Client Solutions for IRI (Empower IT) and ALA board member.




Roussey, a member of the Commissary Council in its subcommittee on Patron Engagement, stated that through the council, “Industry showed the ability to collaborate, pool resources, and quickly create an awareness program for DeCA’s patrons that drew appreciation by commissary leadership.” 




On a personal level, Roussey said that as one of the leaders of the event, “I was particularly impressed by the support that our broker and media partners provided as well as contributions to the Aug. 14 ‘Excitement Day’ from manufacturer partners. ALA National really stepped up, and funded $5,000 in Commissary Gift Cards and management of the contest.”






And what better way to experience the success of the promotion than to hear what winning shoppers had to say about it?




These shoppers “opted in” to allow their views and photos to be published.




The pictures and notes below are from a few of the 10 winners from the contest, each receiving $500 in Commissary Gift Cards. 




“The stories are very touching and an important reminder that the ALA, along with industry, helps to improve the quality of life for our most deserving patrons, military members and their families,” Roussey said.




Here is a sample of those responses.






“Thank you for sending out the Commissary Gift Cards so quickly.  I want to thank all the sponsors of the ‘Come Home to Savings!’ Sweepstakes for their generosity and kindness that made this sweepstakes possible.




“I have already put the Gift Cards to use on my most recent shopping trip to the Langley Air Force Base Commissary. It was a pleasure shopping today, not having to watch every penny as I completed my shopping. I added a few extra treats like maraschino cherries and, yes, that ground burger I said I would be getting (LOL).




It may sound cliché, but it means a lot to my husband and me to receive these Gift Cards. We are so lucky that we have the commissaries to help us save money when we buy our groceries and household items at reduced prices when compared to the commercial prices at our local super markets. 




“After your email contacting me about winning this terrific prize, I was thinking that it has been over 51 years that I have been shopping at commissaries. They have changed a lot since those early days, and for the better. 




“From state to state, and even while overseas, my family was able to get quality products tasting of ‘home’” from our local commissary. Many of the sponsors of this contest were providers of those goods years ago.




“Again, thank you for running the sweepstakes and sending out the cards so quickly, and please extend our thanks to all the sponsors of the ‘Come Home to Savings Sweepstakes.’”




Emily Jensky


Langley AFB, JB Langley-Eustis, Va.


(Emily Jensky.jpg) and (Emily Jensky 2.jpg)






“A $500 DeCA Gift Card means that I can have a special Thanksgiving, Christmas and New Year’s meal with my family.  I will use it at the Fort Benning, Ga., Commissary for meats, vegetables, a splurge at the deli and, of course, some treats for my dog, Quinnie. 




“I really appreciate this and want to thank all involved in the giveaway.”




Julie Phiffer


Fort Benning, Ga.


(Julie Phiffer.jpg)






“What does this win mean and what will I spend it on?




“My husband is deployed and my three kids and three dogs and I are currently outside Fort Hood, Texas. It has been a rough year with lots of changes — my first job since before having children and our last deployment as a military family, with my husband returning at his 19-year mark.




“Winning this Gift Card will afford us the opportunity to splurge a little and remind my kids that good things do happen. Our go-to splurge is definitely anything, but I know a good chunk will be used to go to healthy, filling meals … two teenagers, need I say more!




“Thanks again.”




Kari Arsenault


Fort Hood, Texas






“My wife and I have been commissary shoppers for over 52 years. We were married in 1969 and our first shopping trip was at Chanute AFB in Rantoul, Ill. 




“We’ve shopped at a number of commissaries since then, but Scott AFB, Ill., has been our ‘home store’ for many years. We like the superior quality of the offerings in the meat department as well as the freshness and variety of products in produce. 




“As a retired member of the USAF, I feel privileged to have the opportunity to shop at the commissary. Thank you for the gift cards. It was a welcome surprise to learn my name was drawn.”




Bob Atkins


Scott AFB, Ill.


(Bob Atkins 1.jpg) and (Bob Atkins 2.jpg)






And sometimes, words cannot convey the emotions one feels when they have the winning spirit.




This photo of Larry Rogers of White Sands Missile Range, N.M., says it all, with nary a word being uttered.


(Larry Rogers.jpg)




ALA/DeCA Photos


DeCA At 30: Legacy of Service



On Oct. 1, 1991, the Defense Commissary Agency (DeCA) officially took over the responsibility of providing the commissary benefit to U.S. military members and their families.


As the agency enters its 30th year, DeCA Director and Chief Executive Officer (CEO) Bill Moore applauded the agency’s legacy of service.


“When you think about the enormity of forming this agency, you cannot escape the tremendous investment Congress made in DeCA to serve the greatest customers in the world,” Moore said.


“Today, that legacy of service drives us to be the military’s grocery provider of choice, reaffirming our commitment to deliver the commissary benefit to as many eligible patrons as possible at the best possible savings directed by Congress.”



The commissary benefit began in earnest in 1775, when the Continental Congress established the Office of the Commissary General of Stores and Purchases in order to provide the Continental Army with their daily rations.


The commissary benefit has taken on many shapes and forms in the past nearly 250 years, and it has always been dedicated to fulfilling customer needs throughout its history and to the present day.


This legacy of fulfilling customer needs was also prevalent through the 1800s and into the Depression years of the late 1920s and early 1930s, when many commissaries were being run in the same fashion as civilian grocery stores.


During those days, some commissaries were even offering home delivery service for families residing on post. There was a 12-item limit for home deliveries.


The commissaries continued to progress through World War II, and by 1948, each individual service ran its own commissaries with differing procedures and systems.


The Army ran the Army Troop Support Agency (TSA), the Navy ran the Navy Resale System Support Officer (NAVRESSO), and the Air Force operated the Air Force Commissary Service (AFCOMS). In the early 1970s, the Marine Corps Services Commissary Branch would operate their stores.


In 1989, after decades of separate services running commissaries, Congress directed the Department of Defense (DoD) to conduct a study of the separate military commissary systems under the leadership of Army Lt. Gen. Donald E. Jones.


The ensuing report by the Jones Commission suggested consolidating the separate service systems into one agency to improve service and save money.


As a result, the Defense Commissary Agency was established on May 15, 1990, by a memorandum from the Deputy Secretary of Defense. Army Maj. Gen. John P. Dreska was named DeCA’s first director in June 1990.


On Sept. 27, 1991, both the TSA, based here at Fort Lee, and AFCOMS, based at Kelly AFB, Texas, held deactivation ceremonies. NAVRESSO gave up its commissary functions and became the Navy Exchange Service Command (NEXCOM).


Three days later on Sept. 30, the DeCA activation and building dedication ceremony took place at its new headquarters at Fort Lee, although the activation wasn’t official until Oct. 1, at which time DeCA assumed full control of all military commissaries.



DeCA has served the military community through some trying times, including the worst pandemic in a century that struck in late 2019.


By March 2020, people were being ordered to quarantine at home and businesses and restaurants closed their doors. But commissaries remained open and would eventually be designated “mission-critical” to DoD’s pandemic response.


Early in the pandemic, shoppers rushed to their commissaries for essential items; in fact, the largest sales day in the history of the agency occurred on March 13, 2020.


DeCA’s response to the needs of its customers during the pandemic was memorable, and its response continued its long legacy of dedicating itself to serve customers and their needs to the fullest measure.


Commissaries today boast conveniences like Internet ordering/curbside pickup services; self-checkouts; digital coupons; dietitian-approved resources to identify healthy foods; sushi bars; hot foods; deli-bakeries; credit and debit card acceptance; gift certificates and much more.


The ongoing evolution of the commissary business model with variable pricing has made store brand items possible.


“I am immensely proud to acknowledge our 30th anniversary, a milestone that recognizes the hard work of our agency employees and the significance of the benefit to the military community,” Moore said.


“Although we continue to offer significant savings, our customers deserve more, and we are dedicated to providing that through clean, safe stores, healthy options and great customer service.


“Most importantly, we are making shopping the commissary easier and more convenient. I am thrilled about the future of the commissary benefit.”


NOTE: During October, DeCA will commemorate the 30th anniversary of its establishment on Oct. 1, 1991, as the military’s commissary agency. In honor of DeCA’s legacy, the agency will create a “DeCA Turns 30 Commissary Gift Card Giveaway” to celebrate this milestone. To learn more about the giveaway, go to the webpage,, which will be published by Sept. 29.


Source: DeCA

Edited by Larry Lapka



DeCA Graphic

(DeCA 30.jog)

DeCA Leads Feds Feed Families Effort



The federal government’s annual Feds Feed Families campaign has ended with just over 7.5 million pounds of food being donated to food banks across the nation, and the Defense Commissary Agency (DeCA) once again led the effort among governmental agencies.


The Department of Defense’s share of the total donations this year was 3.7 million pounds — an increase of more than 45 percent from last year. DeCA’s share of that was 2.4 million pounds, or 66 percent of that total.


The campaign was conducted June 1 through Aug. 31 this year for federal workers, and commissary customers and Defense Commissary Agency (DeCA) employees who wanted to donate to local food banks and pantries.



This is the second year that the Defense Department designated DeCA as its leader of the campaign, said Randy Eller, the agency’s director of Logistics.


“We’re proud to take the lead for a campaign held across the entire Department of Defense,” Eller said. “It really demonstrates the Department’s commitment to helping people in need, as well as the generosity of commissary employees and patrons.”



Participating military installations helped collect items most needed by food pantries and then donated them to area food banks. Commissary customers and employees had a couple of ways to participate:


  • By purchasing needed food and personal hygiene products for donation while shopping at stateside commissaries, or bringing items from home and placing them in donation bins at the store.


  • By purchasing prepackaged donation bags available in stateside commissaries for less than $10 each.


Once collected, installation officials worked with the commissary to deliver the donations to local food banks.



“The annual Feds Feed Families food drive is a great way for commissaries and military families to give back to the communities that host us around the nation,” said Marine Sgt. Maj. Michael R. Saucedo, senior enlisted advisor to DeCA’s director.


“The summer months typically see food bank donations fall, so it’s the perfect time to set aside a few items to donate. A little goes a long way!”


Source: DeCA

Edited by Larry Lapka



To participate in the Feds Feed Families campaign, DeCA customers could purchase prepackaged donation bags for less than $10 each which were available in stateside commissaries, including these at Fort Lee, Va.

DeCA Photo

(Fort Lee Feds Feed Families.jpg)

AAFES Custom Trailers Support West Point, Air Force Academy Football



Four new custom trailers from the Army & Air Force Exchange Service (AAFES) are hitting the road to celebrate the Department of Defense (DoD) retailer’s support of the Commanders’ Classic and Army-Navy Game.


The Exchange is a supporter of Army West Point Sports and Air Force Athletics. This year, the Exchange will be on-site — with some of the custom trailers — for two of the biggest matchups in military academy sports.


On Nov. 6, the Army Black Knights will take on the Air Force Falcons in the Lockheed Martin Commanders’ Classic presented by USAA at Globe Life Field in Arlington, Texas.


On Dec. 11, the Exchange will be at MetLife Stadium in New Jersey for the 122nd Army-Navy Game between the Black Knights and Navy Midshipmen.


“These custom trailer designs remind the military community of the life-long Exchange benefits they have earned,” said Exchange Director/Chief Executive Officer (CEO) Tom Shull, USMA Class of ’73. “No matter where or how long our nation’s heroes and their families serve, the Exchange is there for them.”



One trailer design was created for the Commanders’ Classic, while three trailer designs debuting for the Army-Navy Game. This is the fourth year the Exchange is a participating partner in the Army-Navy Game presented by USAA.


The trailers are 53-foot rolling billboards highlighting how the Exchange serves troops from the very beginning of their service, through their military careers and beyond.


The four trailers are delivering merchandise to Exchange stores to support military communities throughout the country.


The Commanders’ Classic trailer will deliver products from the Exchange’s distribution center in Waco, Texas, to stores in the Central region of the U.S.


The three Army-Navy trailers are based out of Dan Daniel Distribution Center (DDDC) in Newport News, Va., and will serve Exchange stores in the Eastern U.S.



The Commanders’ Classic will be the first college football game to be played at Globe Life Field, which is the new home of MLB’s Texas Rangers.


The Army and Air Force have faced off on the football field every year since 1971. Fans can watch the game on CBS on Nov. 6 at 10:30 a.m. Central.


The Army-Navy Game will be broadcast on CBS on Dec. 11 at 2 p.m. Central. MetLife Stadium is home to the NFL’s New York Giants and New York Jets.


Source: AAFES

Edited by Larry Lapka

AAFES’s Deputy Director, Logistics Checks Out the Supply Chain — From Beginning To End

AAFES’s Deputy Director, Logistics Checks Out the Supply Chain — From Beginning To End


Col. Brian Memoli, the new deputy director of Logistics (LG) for the Army & Air Force Exchange Service (AAFES), will work with Executive Vice President and Chief Logistics Officer Karen Stack and Senior Vice President of Supply Chain Alan French in overseeing distribution centers, trucking fleets, transportation and more.


Joining the Exchange in August, his AAFES position is just another one of many for the 28-year Army veteran, who has served all over the world, including in Europe, Africa, Central America and Southwest Asia. And wherever he went, the Exchange was there.



Memoli has benefited from the end of the supply chain on numerous occasions during his long Army career.


His first deployment was in Bosnia, and the Exchange was a mainstay at the base camps. On the way to Kuwait, his most recent deployment, his luggage was destroyed and he replaced it at the PX.


In Djibouti, where temperatures are often well above 100 degrees, he would walk from his tent through a series of air-conditioned tents and buildings, including the Exchange, which was the final stop before his office.


And then there were the chocolate bars. “It was always a big deal when the delivery van came in,” Memoli said. “And the bars would literally melt as you walked back to your office. So you would see people running with cases of chocolate bars. They’d run back in the heat to start handing them out in the air conditioning.”


After so many years benefiting from the end of the supply chain, Memoli, is now at the beginning of it.


As an Army officer, Memoli will be a liaison between the Exchange and the installations it serves. “When they need somebody to talk to the Army or to an Air Force officer or to a commander, I think putting a green suit to the organization helps build bridges and relationships,” he said.



Memoli grew up in Florida, where he earned his bachelor’s degree from Saint Leo University near Tampa and earned his master’s of science in Logistics Management from the Florida Institute of Technology near the Atlantic Coast.


While he was at Saint Leo, he thought about joining the Army Reserve to earn a little extra money. He saw a recruiter who recommended that he sign up for some ROTC classes.


“As soon as I started attending ROTC, I loved it,” Memoli said. “I originally was going to do one weekend a month, two weeks a year over the summer — and here I am, 28 years later.”


Memoli is third-generation Army: His grandfather, who died when Memoli was an infant, climbed telephone poles and ran communication lines under enemy fire during World War II. His father drove Pershing missiles in Europe during the Vietnam Era. He met his wife, a commissioned officer in the nurse corps at the University of South Florida, while they were in ROTC, and their oldest son was recently commissioned a second lieutenant.



While he was still in college, Memoli realized that there was a future in logistics should he ever leave the Army.


“It’s really the underpinning of every operation,” he said. “Napoleon said, ‘Logisticians are a humorous lot, because they know they’ll be shot if I lose the battle.’ But other famous quotes say, ‘Tactics are done by amateurs. Professionals use logistics.’


“Clearly we’re not the trigger-pullers, but we are definitely essential to getting troops the things they need to pull the trigger.”


Source: AAFES

Edited by Larry Lapka